Although the EU261 flight delay compensation system is standard in Europe, it is not yet widely
known among foreign travelers. Many passengers waive their rights even when they are legally
entitled to a
claim.
Let's explore these successful compensation cases to see what kind of reimbursement you
can
receive under EU261.
We were traveling as a couple and were planning on
returning from Rovaniemi with a connection in Helsinki before heading to New
York (JFK), but the flight from Helsinki was canceled due to a pilot union
strike.
I was rerouted to a flight bound for Newark (EWR), but due
to a
long layover, I did not arrive home until the next morning.
Family trip with 4 people including 2 children. I was
scheduled to take a flight from Los Angeles (LAX) to London Heathrow
Airport, but the day before I
received an email informing me that the flight had been canceled due to crew
shortages.
I was reassigned to another carrier's flight that departed late that
night, but its arrival in London was delayed by about 18 hours.
Returning from a business trip with a total of 3
colleagues. After our plane departed the terminal from Nice to Paris (CDG), it turned
back for maintenance work.
After the maintenance was completed,
the plane arrived in Paris two hours late, but we were unable to connect to the flight
from
Paris to San Francisco (SFO) and were transferred to the next day's
flight.
We were scheduled to fly from London Gatwick Airport to
Barcelona Airport on a trip with four good friends, but we received a cancellation email
five days in advance and were automatically transferred to another flight three and a
half hours later.
In the end, we arrived at our destination on the same day, but
the itinerary was disrupted.
A family of three was denied boarding on a connecting
flight from Düsseldorf to Santorini, Greece, due to overbooking.
The next flight
was arranged, but it did not arrive at the destination until the next day.
A graduation trip for three people to Rome, Italy. On the return flight, there was an announcement that there would be a delay due to maintenance work. Initially, the flight was expected to depart in one hour, but the problem was not resolved even after a while, and the flight was rerouted through Warsaw the next day, resulting in a one-day delay in arrival at Chicago O'Hare (ORD), our final destination.
I was traveling to Spain as a family of three for my daughter's college graduation, and our return flight from Madrid to Doha was delayed by 50 minutes. Although the delay was small, our connecting time in Doha was only 80 minutes. Despite running to the gate, we missed the connection and were transferred to another flight to Boston (BOS) 6 hours later.
*Please note that these cases are examples only, and individual outcomes
may vary depending on the airline and specific circumstances.
*Exchange rate is for
reference only.
Read from passengers who successfully received compensation through our partner services.
I frequently travel to Europe for business, and I used to just accept
delays and cancellations as part of the job.
After finding EU261.net, I realized I was
entitled to hundreds of dollars in compensation. I applied through
AirHelp, and the process took only minutes. The
funds were transferred a few months later. I'm
so glad I left it to the professionals.
The transition from this site to the AirHelp application was seamless. It took about two months to get a response from the airline, but I could check the status at any time on my dashboard. EU261.net had already warned me that it might take time, so I was able to wait patiently until the payment arrived.
The airline told us at the gate that the delay was due to bad weather, so I
almost gave up.
However, EU261.net explained that airline claims aren't always accurate. I
applied through AirHelp, and after they audited the weather records, they proved the airline was
at fault. We received our compensation safely!